Event: 2012 RBS Innovation Workshop
Date: Friday, 10 February 2012

08:30

Arrival and coffee

09:00

Welcome and agenda - Paul Cowman, Transformation & Delivery Director, Business & Commercial Banking

09:05

Business & Commercial Banking vision - Ian Cowie, CEO Business & Commercial Banking.

09:30

Meeting our customers' needs: delivering our customer promise - Alastair Grier, Chief Operating Officer, Business & Commercial Banking

10:00

Partnerships: creating value together - Will Jones, Monitise

10:30

Active conversations - introduced by Paul Cowman

11:00

Coffee

11:20

Active conversations (continued)

12:00

Q&A Session - facilitated by Paul Cowman

12:30

Lunch

13:10

Active conversations - follow-up summary

13:30

Delivering business solutions through collaboration - Nick Addyman, Partner, Cogent Law

14:00

Building stronger partnerships - Pete Davison, Head of Fulfilment and Supply Chain Management, Business & Commercial Banking

14:30

Next steps - Rocio Blanco, Head of Customer Propositions, Business & Commercial Banking

15:00

Thank You and close - Rocio Blanco